How to identify a publishing scam

How to identify a publishing scam

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Writing a book is a big achievement. Many authors have been working on their book their whole life and are eager to see their work in print. Unfortunately, scammers are pros at exploiting that, manipulating an author about to give birth to their project. You can avoid a publishing scam simply by increasing your awareness.These publishing scammers may present themselves as professional editors, publishing houses, literary agents, marketing and PR specialists, book consultants and/or publishing advisors. The fake movie director looking for a new story is surprisingly common. But in the main, it’s a  fast-talking but polite sales person  from  the back-blocks of Manila in the Philippines working for a North American company and hungry  for his next  pay-check.

They often promise a bestseller status, attractive opportunities and quick results. However, they usually require large monetary commitments. This could be a large sum or even signing a contract that strips the author of their rights. A common technique is exclusive printing rights – the book production looks cheap but the author must print with the scam company at enormous cost.

I am writing this post to scream ‘writer beware’!

Introduction – What Every Author Should Know

For as long as people have dreamed of publishing a book, there have been people looking to take advantage of that dream. Publishing scams are not new and long before AI and online platforms existed, authors have been targeted by these predators that promise their success in exchange for money. At Green Hill we get at lest one phone call weekly from an auth or who has been scammed. These people are out-of-pocket, stressed and desperate for help. Some of them talked to us early in their search for a supplier but were unfortunately wooed by impossibly cheap deals and impossible to keep promises – tricked by a commission hungry hard selling and unscrupulous salesperson. Today though, it can be harder to identify what is real and what is not. These scammers have polished websites, emails that sound authentic, a large social media following. But under all of this their goals are always the same: to persuade authors to hand over cash in exchange for services that either do not exist, or fail to live up to what they promise. For authors trying to research and find a publishing pathway that suits them, it can be very hard to know how to identify potential scams.

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What are some Common Signs of a Publishing Scam?

While there will always be a new tactic, there are some very common warning signs that every author should look out for when exploring publishing.

1. No physical address and/or few staff

Many scammers don’t have an physical office or staff.

If they provide an address, make sure its not just a post office box. One UK company operates out of the prestigious London suburb of Kensington. When I attended the London Book Fair in 2019, I stayed in Kensington and thought I’d investigate. The “office” was down a side lane, and a further side lane where the bins were kept, up an external staircase into a landing where there were 20 post boxes at the entrance to a grubby paint chipped corridor. There were tiny 1920s offices behind doors that seemed to have had twenty coats of paint. I knocked on the door (painted black and yellow and decorated with peeling rock band promotional stickers) but no-one answered.

There are a lot of Australian based companies that operate out of “holes-in-the -wall” too. While everyone has to start somewhere – while we’ve now got professional well equipped offices (Green Hill did start in my house) it is a factor to consider. Ask for their address and look on Google to see the street frontage of the building.

More importantly, if the company has no staff you can be certain that quality and timeliness will be negative factors in producing your book. No staff means outsourcing things like book design. If book design is outsourced it usually means you will not be able to discuss design direct with the designer. It is a flawed process of ‘Chinese-whispers’ where you explain the book concept to one person, who has to relate that to another.

The cheapest way to outsource book design is in Asia or South America. The outsourcing issue becomes magnified if the book designer is in Bangladesh or Mexico with all the unavoidable language and cultural issues. One Canadian company outsourced design of a childrens book to India. The book about the adventures of an Aussie dog, featured an Indian looking rural house complete with an Indian mother in traditional dress, the Australian snake rendered as Asian cobra.

The bottom line is if a company is small with perhaps 1-3 staff, there won’t likely be sufficient specialised expertise. If its a one person company run by an editor, will they have the expertise for cover design. If a graphic designer is the principle, do they understand book distribution? Probably not. See how Green Hill is set up
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2. Unsolicited Contact

Always be cautious if someone (whether it be a “literary agent”, “editor”, or “publisher”) reaches out to you and offers you publishing services. This often happens even when a manuscript has not even been submitted.

Unfortunately at Green Hill, we’ve had to become adept at smashing the illusions of Australia authors who have been offered scriptwriting services of “leading Hollywood scriptwriters” who will present their script to “leading Hollywood film producers”.

Authors can be flattered when out-of-the blue they get an email from the USA. These scammers are extremely skilled at harvesting emails from the internet and then pitching to authors. Often these offers are from well disguised Nigerian crooks, but they can come form scammers based in Sydney or New York.

Emails that begin with phrases such as “We discovered your book online and believe it has bestseller potential” are very common among these scams and are used to prompt contact.

It is rare that any legitimate publisher would approach an author this way unless they have had a conversation with them prior.

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3. High-Pressure Sales Tactics

Publishing scammers often try to have authors make quick decisions in offer to get the scam underway. It is common to hear things such as “We have limited spots”, “This is only available to be redeemed today”, or “Your manuscript is important and needs to be published immediately.”  An all time classic is the “let me ask my manager” line that goes as follows:

“Let me see if I can arrange a discount for you, give me a minute to discuss with my manager. Hang on for just 60 seconds please, I’ll see what we can do.”

” Great news, I’ve arranged for you a $2,150 discount, but you’ll need to accept now. We won’t be able to hold that.”

Publishing is never a process that should be rushed. Reputable companies allow authors time to go through contracts, ask questions and receive advice on the best way forward.

Once you’ve enquired with a scam company, expect to get dozens of phone calls and emails over many months or even years. And expect for the discount to evaporate with unknown additional costs during the process of producing your book.

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4. Missing services

Some scam companies request large payments but provide little to no detail about the actual services they are offering. These services can be absent form a proposal, contract or invoice.

The contract you sign is important. Look for signs of ambiguity and even spelling mistakes. Most of the scam company contracts are legally sloppy copies from internet sites, most definitely not crafted by a lawyer. Some scammers don’t have contracts because this can slow things down when they are in for the quick kill. A contract should detail not only what you get, but how you pay for it and how the publishing company operates – often described as Terms of Service. 

Warning signs can include: no clear explanation of editing, design or distribution, generic service descriptions with no timeline or deliverables, and contracts that focus heavily on payment instead of obligations, legalities and deliverables.

Missing services can be factors key to the failure of the book. If a company run by a graphic designer offers a book deal, they will almost certainly not be skilled in distribution – for example production of sophisticated Thema metadata to make sure the book sells through findability. This service might simply be absent in the contract and because the author isn’t aware of the importance of proper distribution, the publishing process is fatally flawed by omission.

Authors should always know what they are paying for or entering into before committing to any services. It is also extremely important to obtain advice on contracts.
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5. Useless offerings

The opposite of missing services is the provision of useless or ‘hollow’ offerings.

Often a scammer’s proposal is padded-out with useless and ineffective gimmicks. The things offered as part of scammers book publishing  packages seemingly and increasingly ridiculous.

.A common one is .free book printing – a ‘hollow’ offering. There is no such thing as free book printing – you will pay  for book printing one way or another. It’s just included to provide the illusion of a bargain. The naïve author might think “they are a publishing company and can print books for next to nothing”. This couldn’t be further from the truth because printing remains an enduring cost of the publishing process.

Book trailers, where a  30 second video is produced for “just $250”, taking the producer 10 minutes  or less often using AI is more damaging than positive in promoting your book. 

Similarly  reviews done for a fee and flagged by a special decal on the cover of the book, scream  fake’ to readers in the know<. The only exception is a Kirkus review which can have fidelity. The book to movie script conversion offering is ridiculous. These are all offerings promoted by scam companies. As soon as you hear the word “free” you know you are in the middle of being scammed. Back to contents

6. Bad Reviews or unverifiable track record

A good publisher should be able to show evidence that their quality of work is good. If you cannot find books that have been produced by them, authors they have worked with before, reviews and testimonials from real clients and evidence of books being available for purchase it is important to investigate further.

Green Hill has had a couple of negative reviews but they turned out to be from bitter competitors who have had their authors migrate their business to us. These are commonly on blog sites where negative reviewers remain anonymous or are not verified in any way.

See Green Hill’s record here: 5 star Google reviews

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7. Quality of Design

Scammers  outsource the design work of the book to the cheapest locations they can find – The Philipines, Pakistan, India, Mexico – anywhere the pay rate is lower than $7 per hour. The ‘designers’ are often ex office workers, shop assistants and labourers – anyone who knows the basics of a computer. The designs are amateurish.

AI designed covers have legal and copyright issues and can look terrible.

Unfortunately many Australian companies that aren’t scammers, suffer from the poor design syndrome. Authors that have low visual literacy – often stumble into these companies, and as a result receive very poor design work. They aren’t scammed financially but their books fail. This is a difficult one because some authors might be great storytellers, great writers and great book promoters. But they might not be skilled to distinguish between what book looks good and what doesn’t.  A simple test is to  look at the covers Penguin or Allen and Unwin produce and line the publishing companies books alongside.

Green Hill book design work is showcased here.

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Featured Blog Posts:

Interested in publishing your book but unsure where to start or what is even involved? Tell us about your project and we will post you a copy of our:

 

The Little Book of
Big Publishing Tips.

 

In just a quick 8,000 words, this little book will equip you with the knowledge you need to successfully publish your book.

The Little Book of Big Publishing tips goes into the essentials of self-publishing a book, outlining the business and financial side of publishing, legal issues, design, editing, sales and marketing. There's even a section on how to identify a vanity-publishing scam.

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Book publishing alive and well

Book publishing alive and well

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Book sales in Australia are alive and well

Book sales in 2025 in Australia were buoyant, better still up by a significant 3.2%. Sales in New Zealand increased a whopping 6.9%.

Growth International Book Sales 2025 from Nielson

Featured Blog Posts:

Interested in publishing your book but unsure where to start or what is even involved? Tell us about your project and we will post you a copy of our:

 

The Little Book of
Big Publishing Tips.

 

In just a quick 8,000 words, this little book will equip you with the knowledge you need to successfully publish your book.

The Little Book of Big Publishing tips goes into the essentials of self-publishing a book, outlining the business and financial side of publishing, legal issues, design, editing, sales and marketing. There's even a section on how to identify a vanity-publishing scam.

Related Posts

If I had just 20 minutes to research self-publishing

If I had just 20 minutes to research self-publishing

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 If I was researching self-publishing my book and only had 20 minutes, this is the one blog post I would read!

Often Australian authors who want to self-publish drown in the huge volume of information and misinformation found on the internet. This blog post contains what I would recommend every aspiring self-published author read first. What essential pieces of information do you need to know to maximise your potential for success?

Introduction

When you come on board with Australia’s Green Hill Publishing, the success of your self-publishing project is assured. This is not only because of the author’s personal drive or management of the process, the brilliance of your Green Hill account manager or the expertise of our editors and book designers. The production process depends on our project management methodology. This methodology is proven – books don’t just happen, they proceed down a well-trodden path that makes sure the book is published professionally, within budget and on time.

The fifth book Green Hill ever published presented a real problem. The author worked in government while writing his first book. He said he expected to attend multiple coffee meetings to advise on how he wanted the book published, focusing on his timelines and what tasks he felt appropriate. Most significantly, he wanted to be able to make many changes to his written manuscript over several rounds – and every change to the manuscript required the book to be re-typeset. The cover design was a problem because he didn’t want to provide a detailed briefing to the designer, rather a ‘loose brief’ and he would know what he liked ‘when he saw it’. Although he’d never published a book before he had a mental concept of how it was to all happen.

The author explained ‘The way we work in government is that it takes a lot of time and many revisions to get things just right.’

Needless to say this project descended into chaos. It was lengthy, costly and the end result was what we considered quite poor. It was certainly not good book design.

If this author was buying a car would he say to Toyota, ‘Look, I have a firm idea how I want you to get this car done. I know you’ve got a system, but with my car I’d prefer it done differently.’ It’s a ridiculous analogy – it’s hyperbole – but hopefully it helps make my point. And unfortunately it is surprisingly common, almost always leading to the book failing to achieve its full potential in both business and creative senses.

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What book publishing project methodologies are there?

When it comes to project management methodologies, there are a variety of approaches you can choose. Many authors don’t really understand project management and many tend to be ‘freewheeling’ – working it out as they go. Unfortunately for these authors, they soon learn that Green Hill has a proven way of working and they need to ‘join the program’. If an author says ‘well that’s not my style of working’ we let them know that we are not right for them and they will need to find another company.

Different project management approaches offers unique advantages tailored to different kinds of projects and teams. The Agile methodology, for example, is perfect for projects that require flexibility and continuous improvement, often involving a team of people. Then there’s Waterfall, which follows a more linear and structured process, ideal for projects with well-defined stages and objectives. Waterfall is often termed a ‘planned approach’.

  1. Waterfall Methodology: This traditional approach works well for projects with clearly defined stages—phase1, phase 2 , phase 3, and so on. Each phase needs to be completed before moving on to the next, providing a structured and sequential approach. Waterfall is a proven methodology for self-publishing a book.
  2. Agile Methodology: By working in short, iterative cycles called Sprints, teams can adapt quickly to changes and feedback. This method is ideal if the project requires the input of a number of players. A possible positive is its flexibility and it acknowledges the fact that the outcome of a project is unknown until it is completed.
  3. Scrum Framework: A subset of Agile, the Scrum methodology focuses on small teams working in short, time-boxed Sprints to deliver parts of the project incrementally.
  4. Kanban System: Kanban can help you track your publishing project’s progress on a visual board. By moving tasks through different stages—like ‘To Do’, ‘In Progress’, and ‘Done’—teams can easily see what needs to be done next and eliminate bottlenecks.

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What methodology does Green Hill use for book production?

I won’t go into the details of our project methodology because it’s like KFC’s ‘secret herbs and spices’. It’s how we’ve become an industry leader delivering a real competitive advantage for our company and how we provide great, cost-effective, quality results for authors. It’s a project management ‘architecture’ developed over many years and the details of that remain with us! One author asked ‘Can you explain every step of your process?’ We undertake 124 different actions/tasks to publish a book and don’t unpack our processes in detail for authors. It would take many hours.

Green Hill uses Waterfall methodology for book production

Having said that, all authors do need to know that we use a Waterfall approach. When an author joins Green Hill they join a project that is contracted to perform a Waterfall methodology.

waterfall book production project methodology

Waterfall method – each phase starts after the completion of the prior

When we start a project the author receives the Author Guide which outlines how we communicate (in-person and online), what we do, what the author needs to do, when we complete phases and in which order each component is undertaken. Importantly it is a linear process – step by step with the next step starting after the completion of the one prior.

Waterfall projects can be completed in just 6-8 weeks after receipt of a final manuscript.

This project methodology is a formula for book publishing success!

What if an author needs an Agile approach?

Agile method – great if the author has plenty of time and deep pockets

If an author wants to adopt an Agile approach to their project we can certainly do that. However an Agile approach might cost 2-3 times as much as a Waterfall project. A Green Hill Publishing contract and the associated fixed price is for a Waterfall project methodology as clearly outlined in our Terms of Service. Switching or starting with an Agile methodology must be negotiated, with cost and time being major points for mutual clarification and agreement.

Agile and Scrums are often a formula for a lengthy and costly book production process.

Authors might say, ‘I’ll know the best book design when I see it’. They might provide several versions of their manuscript. They might need to see 10 cover designs. Sometimes this is called ‘experimental design’ and can seemingly never end, and when it does end the book design isn’t very good. Often a designer’s original clear and powerful book concept has been tampered with, reshaped, amended, modified and massaged into something mediocre.

Sometimes with the Agile process, far too many people are involved. Authors might want to involve spouses, friends or colleagues in decision making and providing feedback. One author conducted an online survey asking people to vote on the best elements of several cover designs and then instructed the designer to mash the most popular elements together – it was a truly horrible book cover – a Frankenstein.

Under Agile, authors might want to remove chapters when the book has reached advanced design. One author wanted to handle paper samples for print and see embossing, way before he had finished writing the manuscript, let alone before design was underway. Another’s project, after an initial deadline of 2 months, stretched over 2 and a half years from start to completion.

It’s all expensive and time consuming.

Agile – it’s for the big spenders and might be for you if you believe your thoughts are not yet well organised and you have the financial means. And you have plenty of time to invest.

Waterfall and Agile book production project management methodologies compared

Book production project management diagram - Agile is expensive and slow, Waterfall is rapid and cost effective

Agile is expensive and slow, Waterfall is rapid and cost effective.

The two methodologies differ in execution, effect and results. Here I’ll visually show a couple of the major differences that will affect every self-published author.

The two most important concerns routinely become cost and time. Understandably most authors come to us with cost and time constraints. Very few have unlimited budgets. And for most authors, after lengthy periods in which they have crafted their content, finally the book’s ‘time has come’. If it’s not urgent, it’s timely to get their content published.

This can be easily explained in the overlay of the matrix/ Venn Diagram shown here. In essence, Waterfall is cost effective and rapid, whereas Agile is expensive and slow.

Are you ready for Waterfall or is Agile best suited?

Here’s a quick survey:

  1. Do you rate yourself as being well organised?
  2. Do you have a firm concept of the book in mind – what you want to say in the book (or what is its central theme) and what will readers takeaway from reading the book (or what will be its purpose or effect)?
  3. Is the content final (both text and images)?
  4. Do you have a lot of spare time, and an unlimited budget?

If you answered ‘no’ to any of the questions above the Waterfall methodology (our default way of working) won’t be ideal for you. If you answered yes to all, get ready for a successful project using Waterfall! If you are organised and like to plan things ahead, Waterfall will be just right for you.

Key features of our project management

Every Green Hill project has a dedicated project manager whose role is to maintain communication with the author and co-ordinate our production resources.

Surrounding this methodology is a well-developed technology. We use project management software that provides critical path analysis and deploys a Kanban. Project progress is monitored daily and managed accordingly. Proprietary manuscript preparation software and book design technology is used.

But it’s not just all about technology. Our project management methodology actually frees our accomplished team of book designers to do just that – design books. A creative studio that does not operate within a well-defined and structured project management system is often time poor. The creative staff – the book designers – have become so time poor trying to keep the project on track they don’t have time to design. At Green Hill our designers have time to focus on excellent book design, due to our project managers and project system methodology.

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The unique benefits of being a Green Hill author

Book publishing projects need adequate professional resources – the people and the technology.


 

A successful book publishing project just doesn’t rely on methodology, however. The project management methodology must be matched by the right resources to make the project happen. This means the right people and the right technology.

Projects often fail because the publisher just doesn’t have have professional experts working on the book.

The other key element is technology. If your company is using Post-IT notes or a whiteboard, to keep track of your project – with professional project management technology nowhere to be seen – then problems are looming. Compounding this problem is outsourcing to graphic designers who do not have high-powered book publishing software with bespoke enhancements. These designers might be great at logos and business cards but have little or no experience with book production.

Foreign companies and Australian and New Zealand sole-traders

Foreign companies

When authors come to us to fix a botched or abandoned self-publishing project we ask who their provider was. About 75% of the time they had previously contracted with a company outside of Australia or New Zealand. Many of the big foreign companies use Philippine call centres and Indian, Bangladeshi or Mexican designers sitting in homes in far-flung cultural settings and time zones. Although North American or UK companies, they outsource work across the world leading to high profits and low quality for authors. Imagine a Philippine publishing consultant, talking with a Mexican book designer, working on book design for an author in Perth. What could possibly go wrong? Often these projects can collapse – the author simply gives up or the publishing company cuts all communication, and in desperation the author contacts Green Hill.

What could go wrong with your self-publishing project?

 

Sole traders

A further 25% of the time authors contracted a local sole-trader publisher – only one person (sometimes just two people) – who is trying to be an expert at everything and is juggling too many balls at once. A sole trader might be good at book design but inept when it comes to distribution, an editor might have poor ability in design and a printer might have no clue about all of the above. Often a printer won’t care about book design offering dirt-cheap or ‘free’ artwork (poor artwork) just to win the print business.

A feature of these providers is that they predictably go out of business, leaving authors stranded and out of pocket. A large percentage of sole-trader self-publishing companies usually last 12 -24 months after start-up before they shut-down. In Australia, official data shows  60% of all start-ups, not just self-publishing start-ups, fail within the first 3 years.

Green Hill is well resourced with an appropriate ‘division of labour’ – qualified and experienced task experts, and has proven computer based systems. Tasks are completed quicker and with technical precision. No critical component is omitted. Because of this, our company is now well into its second decade of successful operation.

 

How to get it done right - Green Hills divsion of labour

Key takeaways for self-published authors

  • Green Hill has a proven process including a project management methodology to successfully publish your book with quality on-time and on-budget
  • When you publish with Green Hill you contract to publish your book within the proven Green Hill Waterfall process as outlined in our Terms of Service
  • Refrain from trying to dictate, invent or postulate which processes are best to publish your book (especially if you’ve never done a book before)
  • Agile methods (and Scrums) are typically not suitable for self-publishing and can lead to chaos and blowouts in time and budgets. It does not necessarily lead to a better book, but almost certainly will cost twice (or even more) what it might otherwise and is only suitable for authors who have a one-year-plus lead-time and money to burn.
  • Make the most of Green Hill’s project management experience – ‘go with the flow’ for a stress free, efficient and rewarding publishing process!

Back to contents

Featured Blog Posts:

Interested in publishing your book but unsure where to start or what is even involved? Tell us about your project and we will post you a copy of our:

 

The Little Book of
Big Publishing Tips.

 

In just a quick 8,000 words, this little book will equip you with the knowledge you need to successfully publish your book.

The Little Book of Big Publishing tips goes into the essentials of self-publishing a book, outlining the business and financial side of publishing, legal issues, design, editing, sales and marketing. There's even a section on how to identify a vanity-publishing scam.

Related Posts