Welocme to Green Hill's customer support

To have us attend to an issue/problem or question please raise a support ticket here.

A ticket is an official request for service / help.


The customer care centre is for all current and past Green Hill customers.

You might want to:

  • get information on your book publishing project – get an update on progress of design, typesetting or print
  • arrange the printing of additional copies of your book
  • reset your website password

By raising a ticket your problem will be placed into our support system and assigned to one of our customer carers. Their job is to make sure your problem or enquiry is resolved in a timely manner.

Our goal is to respond to each ticket that is raised Monday – Friday within 24  hours with a response or solution.