Current Terms

Current Terms at: Saturday 02 Dec  2023

Terms of Service (The production process – how the book is to be published)
Terms of Trade (The financial and legal considerations)

 

TERMS OF SERVICE

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1. TIME

Projects start upon the agreement of the author to the proposal and receipt of a 50% deposit of the project cost. The agreement is valid up to 12 weeks (3 months) from receipt of final content.

Project production – the building of a book for publication – starts upon receipt of final content, final meaning finalised text (if edited, editing is complete)  and any images or artwork to be included in the book at the time of publication. The production will be completed by Green Hill within a time frame of 8 – 12 weeks (the “Production Window”). If the book is not completed within the 8 – 12 week production window, Green Hill reserves the right to enter into discussions and negotiations with the author to specify new terms of project completion.

After 3 months (post receipt of final content – the project production phase) the Terms provided in the Proposal at the time of the agreement will be invalid and the Current Terms will apply. Current terms are shown at greenhillpublishing.com.au/current-terms

2. COMMUNICATIONS

Projects start with telephone communications, e.g. the sales form and design briefing. As the project moves ahead, questions from Authors are processed only through support@greenhillpublishing.com.au and the author’s individual author portal. Communications are channelled through these avenues as a single source – phone calls, voice messages, and/or text messages cannot be responded to unless requested or organised in advance.

3. GENERAL BOOK CONTENT

Content is provided by the author (both text and imagery). Content can be generated or enhanced by Green Hill at a negotiated cost. Images are considered the author’s content and must be provided.

4. EDITING

Green Hill may contract an independent editing service to perform editing on an author’s manuscript. The editing service will have its own terms separate to and independent of Green Hill’s terms.

An editing assessment involves a single editor reviewing a small section of the author’s manuscript (up to 1 hour) and providing an opinion on the extent/type of editing which is required to effect an improvement on the manuscript.

The quote provided in this editing assessment is additional to the author’s publishing package and is only valid if the manuscript remains unchanged before editing commences. If the manuscript is altered after the editing assessment, a new assessment will need to be performed at additional charges for an accurate quote.

Once editing had been complete, additional significant work on the manuscript may be subject to additional charges, but this will be confirmed after negotiation. This is a rare occurrence and might apply when the author requires major changes to the document. Additional charges are costed at an hourly rate set by the editor.

Please note: Re-submission of an altered manuscript (subsequent to the submission of the finalised manuscript) may incur additional costs, especially if the editor has to re-commence the process from the beginning. Editing a resubmitted manuscript after the author has implemented changes often requires the manuscript to be re-edited in its entirety and thus incurs new editing fees. However, if the author uses Microsoft Word track changes on sections of the manuscript, then the editor can edit just these sections at an hourly rate set by the editor.

5. TYPESETTING AND DESIGN

The cost of typesetting is included in all proposals and packages. Typesetting costs depend on the approximate number of words and the number of design elements included. Typically the Essentials – Basic, Professional – Standard and Professional – Premium Publishing Packages are for books up to 70,000 words or under 230 pages in length. Large books will incur an additional typesetting cost which will be included in the Proposal.

   Additions, variations and extra work will be charged at $100.00 + GST per hour.

Special design elements, including but not limited to break-out boxes, diagrams, charts, maps, illustrations and design element placement, will most likely incur additional design fees. Additional design fees are based on the author providing instruction (a design brief) for the design elements required. If the designs required are varied at the request of the author during the design process, then additional design fees will be incurred. Please note cookbooks and other non-fiction works may require a separate quotation to typical package offerings depending on length and complexity.

Manuscript format:
• Manuscripts must be submitted as a singular Microsoft Word document. If electronic copies of the manuscript are unavailable (only available in printed format), scanning and reformatting fees will be incurred. Similarly, if a manuscript is only available as a PDF file additional costs will be incurred to convert the file to a usable Word file, having all paragraph breaks/carriage returns at the end of each line removed.
Other requirements of the formatting of a manuscript include the following:
• Chapters are to be defined by page breaks.
• Manuscripts are not set up using text boxes (e.g. for captions, breakout boxes, etc.).
• Headings and sub-headings should be defined by a style in the Word document.
• The manuscript should not contain tabs, except poetry which requires offset indentation for stylised effects and for numbered and lettered lists. To properly indent paragraphs, instead use the formatting panel in Word to set a first line indentation value.
• Sentences should not have a double space after each full-stop (rather a single space).
• Paragraphs should be defined with a single paragraph mark (one enter), not non-breaking spaces or otherwise.

Images: Placement of 5 interior images are included in a typical package offering unless otherwise specified in your proposal. Images that exceed this number will be charged at the rate of $5 + GST per image. A rate for over 100 images can be negotiated.

Images must be submitted as either:
• High resolution .jpg files embedded within the manuscript; OR
• High resolution .jpg files with a clear reference in the manuscript in this format: Caption: Mary Campbell’s early life File: marycampbell.jpg.
• Image files must be submitted in one transfer (not incrementally or over a number of days) ideally included in a single zip file.
• Images must be at an appropriate resolution being able to be reproduced at 300dpi.
• If images need to be sourced or created by Green Hill, these will incur an additional cost of not less then $100.00 + GST per hour + materials.

Footnotes: Up to 100 footnotes/endnotes can be included without additional charge.

Index: Indexes are not included in any typical publishing package but can be built in at an additional cost.

Alterations (also known as variations/rework): Typesetting commences upon receipt of a signed document indicating we have the correct final manuscript. Additional costs will be incurred if another manuscript is submitted after typesetting has been completed or commenced. A limited number of corrections to typeset work are within the terms of the Essentials – Basic, Professional – Standard, Professional – Premium and Custom Publishing Packages – one round of minor corrections (up to 20) are allowed. Corrections to typesetting are not re-submissions of entire manuscripts for re-typesetting, rather specific instructions to change specific parts of the typeset text. Corrections are limited to minor changes to text (not structural changes to the book layout) – 20 minor changes are included. The proofing of typeset PDF files by authors is to correct errors in typesetting not to change written content. Re-submission of entire manuscripts will incur a cost to re-typeset the book.

  Additions, variations and extra work will be charged at $100.00 + GST per hour.

6. WEBPAGE

Green Hill will produce a single web page at australianauthorsstore.com as a component of your publishing package. This will include an image of the book’s front cover, a description of the book (including ISBN), an author photo and author bio and one link to facilitate sales. This link can only direct sales to a third-party seller (it is not an eCommerce facility).

7. WEBSITE

Green Hill can be contracted to produce a multiple page website at a URL of your choice at an additional cost to the publishing package.

Inclusions:
• Home page and sub-page design based on book artwork.
• Up to 7 sub-pages, including basic optimisation for search engines e.g. Google.
• Page content must be provided in a Microsoft Word document (including images) with each page title clearly identified before commencement of building the site.
• Up to 3 blog post entries – content to be provided as a Microsoft Word document.
• Up to 5 gallery images – content to be provided as .jpg files.
• Purchase of a URL – registered for 1 year.
• Initial hosting of 7 months after completion of website (option to continue on our hosting service via monthly subscription or to recieve website back-up files for a fee).
• ECommerce using Stripe account – authors must establish and manage own Stripe account.
• Up to two products set up in shop.
• Links to author’s previously established Facebook and/or Twitter and one additional social media account e.g. Instagram, YouTube.
• One hour training session.
• Guaranteed and maintained for 1 year OR up to 2 hours specific maintenance – Ongoing Maintenance Packages available.

Search Engine Optimisation (SEO): While pages can be optimised for keywords, building of a website does not include top Google rankings.

Alterations: A one hour training session will be conducted enabling the author to implement changes to content.

Green Hill can implement changes after the launch of the website, but this will incur additional charges based on an hourly rate of $100.00 + GST. If specifications for any component are changed after initial specifications / instructions have been given this is deemed to be a variation / alteration.

Customisation:
• Design is based on industry leading open source Content Management System (CMS) theme. Details of the theme can be provided on request. Style changes including changes to Cascading Style Sheets (CSS) may be charged at an hourly rate ($100.00 + GST per hour) in addition to Website Package.
• Inclusion of scripts and alterations to php code can be implemented at an hourly rate but is considered
development additional to the standard Website Package. Plugins that render pages/posts may need
modifications to php scripts and will incur additional fees.
• Functionality additional to the standard CMS installation can be implemented at an hourly rate of $100.00 + GST + cost of materials.
• Advanced customisation of shopping cart software e.g. establishment of shipping zones, multiple unit shipping prices and php customisation will incur additional fees.

Developer functions: A Green Hill website does not provide administrator access to the web backend (including Cpanel) nor does it provide access to SQL databases, php (or other scripted functions) to any other developers. Website files can be provided for porting to a different hosting service but this will incur a charge not less than $275.00. Green Hill remains the website developer for the life of the website.

Hosting and URL (website address): A Green Hill website incurs monthly hosting fees after the first 7 months of operation i.e. for the second year of operation. In addition, owners of URLs will incur all renewal costs. URLs remain the property of Green Hill unless purchased directly from a domain name registration service by the author or by prior specification/negotiation.

8. PRINTING

Print files will be prepared for Print on Demand (POD) and for one print format only e.g. soft cover or hard cover. Extra print formats will incur an additional cost. Additions, variations and extra work will be charged at $100.00 + GST per hour.

Green Hill brokers the first print run of your book as part of a Professional Publishing Package (though the actual cost of print is additional). Green Hill does not guarantee delivery times from a printer. Print quotes are only valid at the time of quotation and all variations to cost from the printer will be borne by the author.

Additional subsequent print runs will incur an administration/service fee of $100.00 per hour + GST. Sourcing of quotations from multiple printers will incur a service fee, as does conducting of press checks.

PDF proofs may not accurately reflect print colour reproduction. In addition, colours in electronic files will present differently on different devices e.g. phones, tablets and desktops.

Authors can also arrange their own printing direct with their printer of choice and Green Hill will transfer all digital assets to the author (in the format of print PDF version of interior and cover) for provision to another printer.

9. DISTRIBUTION & MARKETING

9.1 The distribution service facilitated by Green Hill includes establishing a book in one major master distributor’s online platform via POD. The book will be available for order by both physical and online retail bookshops worldwide. Green Hill facilitates the availability of the book for online retailers’ websites including Amazon. Retailers make books available at their outlets at their own volition – Green Hill cannot guarantee a physical retail bookshop stocking any of our authors’ titles.

9.2 The book will be listed with Thorpe-Bowker, the official ISBN Agency for publishers physically located in Australia.

9.3 Distribution and marketing services additional to those included in items 9.1 and 9.2 are available on a fee for service basis.

 

TERMS OF TRADE

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1. DEFINITIONS

1.1 “Green Hill” shall mean Green Hill Publishing (Exogren Pty Ltd), its successors and assigns or any person acting on behalf of and with the authority of Green Hill Publishing.

1.2 “Client” shall mean the Client (or any person acting on behalf of and with the authority of the Client) as described on any quotation, work authorisation or other form as provided by Green Hill to the Client.

1.3 “Guarantor” shall mean the person (or persons), or entity, who agrees to be liable for the debts of the Client on a principal debtor basis.

1.4 “Goods” shall mean Goods supplied by Green Hill to the Client (and where the context so permits shall include any supply of Services as hereinafter defined) and are as described on the invoices, proposal, work authorisation or any other forms as provided by Green Hill to the Client.

1.5 “Services” shall mean all Services supplied by Green Hill to the Client and includes any advice or recommendations (and where the context so permits shall include any supply of Goods as defined above).

1.6 “Price” shall mean the Price payable for the Goods as agreed between Green Hill and the Client in accordance with clause 4 of this contract.

1.7 “Proposal” shall mean a costing for services to be performed.

1.8 “Contract” is a Proposal approved for execution by signature of the Client

2. THE COMMONWEALTH TRADE PRACTICES ACT 1974 (“TPA”)
AND FAIR TRADING ACTS (“FTA”)

2.1 Nothing in this agreement is intended to have the effect of contracting out of any applicable provisions of the TPA or the FTA in each of the States and Territories of Australia, except to the extent permitted by those Acts where applicable.

3. ACCEPTANCE

3.1 Any instructions received by Green Hill from the Client for the supply of Goods and/or the Client’s acceptance of Goods supplied by Green Hill shall constitute acceptance of the Terms and Conditions contained herein.

3.2 Where more than one Client has entered into this agreement, the Clients shall be jointly and severally liable for all payments of the Price.

3.3 Upon acceptance of these Terms and Conditions by the Client, the Terms and Conditions are binding and can only be amended with the written consent of Green Hill.

3.4 The Client shall give Green Hill not less than fourteen (14) days prior written notice of any proposed change of ownership of the Client or any change in the Client’s name and/or any other change in the Client’s details (including but not limited to, changes in the Client’s address, facsimile number, or business practice). The Client shall be liable for any loss incurred by Green Hill as a result of the Client’s failure to comply with this clause.

3.5 Goods are supplied by Green Hill only on the Terms and Conditions of trade herein, to the exclusion of anything to the contrary in the Terms of the Client’s order, notwithstanding that any such order is placed on terms that purport to override these Terms and Conditions of trade.

3.6 Once accepted by the Client, Green Hill’s written proposal shall be deemed to interpret correctly the Client’s instructions, whether written or verbal. Where verbal instructions only are received from the Client, Green Hill shall not be responsible for errors or omissions due to oversight or misinterpretation of those instructions.

3.7 Lodgement of any deposit amount or part payment shall be deemed to mean that the Client provides acceptance of any proposal or quotation and the Terms and Conditions contained herin.

4. PRICE AND PAYMENT

4.1 At Green Hill’s sole discretion the Price shall be either:
• as indicated on invoices provided by Green Hill to the Client in respect of Goods supplied; or
• Green Hill’s current price at the date of delivery of the Goods according to Green Hill’s current Price list; or
• Green Hill’s proposal Price (subject to clause 4.2) which shall be binding upon Green Hill provided that the Client shall accept Green Hill’s quotation in writing within thirty (30) days.

4.2 Green Hill reserves the right to change the Price in the event of a variation to Green Hill’s documented project scope. Any variation from the plan of scheduled designs, quantities or specifications (including, but not limited to, any variation as a result of availability of stock or increases to Green Hill in the cost of materials and labour) will be charged for on the basis of Green Hill’s proposal and will be shown as variations on the invoice. Payment for all variations must be made in full at their time of completion.

4.3 At Green Hill’s sole discretion a non-refundable deposit is required at commencement of the project. The deposit covers initial project set up costs and is not refundable. The deposit is 50% of the total project cost.

4.4 On completion of the Book Concept Presentation Green Hill will issue an invoice for 30% of the intial agreed project cost. On receipt of written approval of the Final Files Green Hill will issue the remaining 20% of the initial agreed project cost.

4.5 At Green Hill’s sole discretion:
• payment shall be due on delivery of the Goods; or
• payment shall be due before delivery of the Goods; or
• payment for approved Clients shall be due thirty (30) or sixty (60) days following the date of invoice.

4.6 Time for payment for the Goods shall be of the essence and will be stated on the invoice or any other forms. If no time is stated then payment shall be due fourteen (14) days following the date of the invoice.

4.7 Payment will be made by cash, or by cheque, or by bank cheque, or by direct credit, or by any other method e.g. a payment plan, as agreed to between the Client and Green Hill.

4.8 GST and other taxes and duties that may be applicable shall be added to the Price except when they are expressly included in the Price.

4.9 When proposals are based on specifications, roughs, layouts, samples or dummies or printed, typewritten or other good copy, any extra work or cost caused by any variation by the Client of his original instructions or by the manuscript copy being, in Green Hill’s opinion, poorly prepared or by the Client’s requirements being different from those originally submitted or described, then the cost of such variations may be charged to the Client and shown as variations on the invoice.

4.10 All work carried out whether experimentally or otherwise at the Client’s request will be charged to the Client. Work carried out experimentally, is where the Client provides instructions that may have variable or unsuitable outcomes, in order to assess possible suitability.

4.11 Any information hierarchy (headings, subheadings, dot points), breakout text, imagery, tabulated work, foreign language, included in the job but not contained in the manuscript originally submitted for the purpose of estimating may be charged to the Client and shown as variations on the invoice.

4.12 Unless otherwise agreed, the Client shall bear the cost of fonts, or colour proofs, or artwork, specially bought at the Client’s request for the works.

4.13 Editing work provided to the Client shall be deemed to be final provision of editing and not subject to additional editing revision. Additional editing is treated as a variation by the Client (see section Terms of Service 4) and any extra work or cost caused by variation by the Client of his original instructions then the cost of such variations may be charged to the Client and shown as extras on the invoice. The Editor’s work must be checked and approved by the Client. If in the professional opinion of the Editor an editing action needs to be performed on the manuscript, if the Client does not understand this is an action of professional editing this can in no way be deemed an editing error through an opinion of the Client and serve as grounds for non-payment of fees. The number of edits made by the Editor shall not be a consideration in performance of editing duties – editing is performed on a fixed fee or word volume basis.

4.14 Typesetting work provided to the Client shall be deemed to be final provision of typesetting and not subject to additional revisions except for small technical variations that do not affect publication layouts or document structure. Additional typesetting is treated as a variation by the Client (see section Terms of Service 4) and any extra work or cost caused by variation by the Client of their original instructions then the cost of such variations may be charged to the Client and shown as variations on the invoice (see 4.9).

5. DELIVERY OF GOODS

5.1 At Green Hill’s sole discretion delivery of the Goods shall take place when:
• the Client takes possession of the Goods at Green Hill’s address; or
• the Client takes possession of the Goods at the Client’s nominated address (in the event that the Goods are delivered by Green Hill or Green Hill’s nominated carrier); or the Client’s nominated carrier takes possession of the Goods in which event the carrier shall be deemed to be the Client’s agent.
• the finished goods are transmitted electronically

5.2 At Green Hill’s sole discretion the costs of delivery are:
• included in the Price; or
• in addition to the Price; or
• for the Client’s account.

5.3 Delivery of the Goods to a third party nominated by the Client is deemed to be delivery to the Client for the purposes of this agreement.

5.4 Green Hill may deliver the Goods by separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these Terms.

5.5 The Client shall take delivery of the Goods tendered notwithstanding that the quantity so delivered shall be either greater or lesser than the quantity purchased provided that:
• such discrepancy in quantity shall not exceed five percent (5%); and
• the Price shall be adjusted pro rata to the discrepancy.

5.6 The failure of Green Hill to deliver shall not entitle either party to treat this contract as repudiated.

5.7 Green Hill shall not be liable for any loss or damage whatsoever due to failure by Green Hill to deliver the Goods (or any of them) promptly or at all, where due to circumstances beyond the control of Green Hill.

5.8 The Client shall store printed goods on delivery in an appropriate temperature and humidity controlled environment. Care must be taken to store books in a temperate environment, away from moisture and with a appropriate relative humidity. These are the requirements for storage:
• Temperature: 20-22 degrees Celsius
• Relative humidity: 40-50%.

6. RISK

6.1 If Green Hill retains ownership of the Goods nonetheless, all risk for the Goods passes to the Client on delivery.

6.2 If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Client, Green Hill is entitled to receive all insurance proceeds payable for the Goods. The production of these Terms by Green Hill is sufficient evidence of Green Hill’s rights to receive the insurance proceeds without the need for any person dealing with Green Hill to make further enquiries.

6.3 Where the Client expressly requests Green Hill to leave Goods outside Green Hill’s premises for collection or to deliver the Goods to an unattended location then such Goods shall be left at the Client’s sole risk and it shall be the Client’s responsibility to ensure the Goods are insured adequately or at all.

6.4 Whilst every care is taken by Green Hill to carry out the instructions of the Client, it is the Clients responsibility to undertake a final proof reading of the Goods. Green Hill shall be under no liability whatever proof reading. Should the Clients alterations require additional proofs this shall be invoiced as an extra.

6.5 While every effort will be taken by Green Hill to match the Goods to the design proof, Green Hill will take no responsibility for any variation due to substrates, half tones and/or detailed graphics between sale samples (including but not limited to virtual or physical samples) and the final product.

6.6 Green Hill shall not be held liable for inks wearing off, or the binding through general wear and tear.

6.7 Green Hill shall be under no liability whatsoever to the Client for any variation (beyond the reasonable control of Green Hill) in colours between the approved prototype (print sample or electronic/PDF sample) and the finished Goods.

6.8 Where the performance of any contract with the Client requires Green Hill to obtain Goods or Services from a third party, the contract between Green Hill and the Client shall incorporate and shall be subject to the conditions of supply of such Goods and Services to Green Hill, and the Client shall be liable for the cost in full including Green Hill’s margin of such Goods or Services.

6.9 Green Hill is under no obligation to provide samples of Goods ordered other than by virtual (computerised) sample. Whilst every effort will be taken by Green Hill to match virtual colours with physical colours, Green Hill will take no responsibility for any variation between virtual samples and either the virtual sample displayed on the Client’s computer and/or the final product. Should a physical sample be required this will be provided on request by the Client.

7. CLIENT’S PROPERTY AND MATERIAL SUPPLIED BY CLIENT

7.1 Where the Client supplies materials, adequate quantities shall be supplied to cover spoilage. Sheets and other materials shall not be counted or checked when received unless requested by the Client in writing. An additional charge may be made by Green Hill in respect of any such counting or checking requested by the Client.

7.2 In the case of property and materials left with Green Hill without specific instructions, Green Hill shall be free to dispose of them at the end of twelve months after receiving them and to accept and retain any proceeds gained from such disposal to cover Green Hill’s costs in holding and handling such items.

7.3 Where materials or equipment are supplied by the Client for the provision of Services Green Hill shall accept no liability for loss or damage to the materials or equipment while in Green Hill’s possession or for imperfect work caused by defects in, or the unsuitability of such materials or equipment for the works.

7.4 Any change or correction to any film, bromides, artwork and/or any printing surface supplied by the Client which is deemed necessary by Green Hill to ensure correctly finished work shall be invoiced as an extra.

8. TITLE

8.1 Green Hill and the Client agree that ownership of the Goods shall not pass until:
• the Client has paid Green Hill all amounts owing for the particular Goods; and
• the Client has met all other obligations due by the Client to Green Hill in respect of all contracts between Green Hill and the Client.

8.2 Receipt by Green Hill of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised and until then Green Hill’s ownership or rights in respect of the Goods shall continue.

8.3 It is further agreed that:
• where practicable the Goods shall be kept separate and identifiable until Green Hill shall have received payment and all other obligations of the Client are met; and
• until such time as ownership of the Goods shall pass from Green Hill to the Client Green Hill may give notice in writing to the Client to return the Goods or any of them to Green Hill. Upon such notice the rights of the Client to obtain ownership or any other interest in the Goods shall cease; and
• Green Hill shall have the right of stopping the Goods in transit whether or not delivery has been made; and
• if the Client fails to return the Goods to Green Hill then Green Hill or Green Hill’s agent may enter upon and into land and premises owned, occupied or used by the Client, or any premises as the invitee of the Client, where the Goods are situated and take possession of the Goods; and
• the Client is only a bailee of the Goods and until such time as Green Hill has received payment in full for the Goods then the Client shall hold any proceeds from the sale or disposal of the Goods, up to and including the amount the Client owes to Green Hill for the Goods, on trust for Green Hill; and
• the Client shall not deal with the money of Green Hill in any way which may be adverse to Green Hill; and
• the Client shall not charge the Goods in any way nor grant nor otherwise give any interest in the Goods while they remain the property of Green Hill; and
• Green Hill can issue proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods may not have passed to the Client; and
• until such time that ownership in the Goods passes to the Client, if the Goods are converted into other products, the parties agree that Green Hill will be the owner of the end products.

9. DEFECTS

9.1 The Client shall inspect the Goods on delivery and shall within two (2) days of delivery (time being of the essence) notify Green Hill of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote.

The Client shall afford Green Hill an opportunity to inspect the Goods within a reasonable time following delivery if the Client believes the Goods are defective in any way.

If the Client shall fail to comply with these provisions the Goods shall be presumed to be free from any defect or damage.

For defective Goods, which Green Hill has agreed in writing that the Client is entitled to reject, Green Hill’s liability is limited to either (at Green Hill’s discretion) replacing the Goods or repairing the Goods except where the Client has acquired Goods as a consumer within the meaning of the Trade Practices Act 1974 (Cwlth) or the Fair Trading Acts of the relevant state or territories of Australia, and is therefore also entitled to, at the consumer’s discretion either a refund of the purchase price of the Goods, or repair of the Goods, or replacement of the Goods.

9.2 The Client shall store printed goods on delivery in an appropriate temperature and humidity controlled environment. Care must be taken to store books in a temperate environment, away from moisture and with a appropriate relative humidity. These are the requirements for storage:
• Temperature: 20-22 degrees celsius
• Relative humidity: 40-50%.

10. WARRANTY

10.1 To the extent permitted by statute, no warranty is given by Green Hill as to the quality or suitability of the Goods for any purpose and any implied warranty, is expressly excluded. Green Hill shall not be responsible for any loss or damage to the Goods, or caused by the Goods, or any part thereof however arising.

11. INTELLECTUAL PROPERTY

11.1 Where Green Hill has designed, drawn or written Goods for the Client, then the copyright in those designs and drawings and documents shall remain vested in Green Hill, and shall only be used by the Client at Green Hill’s discretion.

11.2 The Client warrants that all designs or instructions to Green Hill will not cause Green Hill to infringe any right, copyright, patent, registered design or trademark in the execution of the Client’s order and the Client agrees to indemnify Green Hill against any action taken by a third party against Green Hill in respect of any such infringement.

11.3 Drawings, sketches, painting, photographs, designs or typesetting furnished by Green Hill, dummies, models or the like devices made or procured and manipulated by Green Hill and negatives, positives, blocks, engravings, stencils, dies, plates or cylinders made from Green Hill’s original design, or from a design furnished by the Client, remain the exclusive property of Green Hill unless otherwise agreed upon in writing, as per the note below:
NOTE Notwithstanding anything contained to the contrary in the Terms of Service, including, without limitation, in clauses 11.1 And 11.3, the Parties agree that upon receipt by Green Hill of the full payment in the Amount of AUD shown that all rights, title, property and beneficial interest in all work, documents, manuscripts, content, artwork, disks, materials, design, drawings, illustrations, instructions, sketches, paintings, photographs, typesetting, models, stencils, plates, dies, negatives, positives, blocks, engraving, concepts, recording tape and digital or media files and the goods in any format, whether paper or digital, together with any reproductions of the same and any associated Intellectual Property rights shall immediately vest in and be irrevocably transferred to the Client in perpetuity.
For the avoidance of doubt, Green Hill acknowledges and agrees to execute any such other documents as may be reasonably requested by the Client for the purpose of giving full force and effect to this transfer should the need arise at any time.

11.4 Sketches and concepts submitted by Green Hill on a speculative basis shall remain the property of Green Hill. They shall not be used for any purpose other than that nominated by Green Hill and no ideas obtained there from may be used without the consent of Green Hill. Green Hill shall be entitled to compensation from the Client for any unauthorised use of such sketches and dummies.

11.5 Disks, artwork and film supplied by the Client and/or other authorised persons remain the property of the Client. Unless otherwise indicated in writing Green Hill shall assume these disks, artwork and film to be duplicate copies of the original.

11.6 Where Green Hill has designed or drawn Goods for the Client then the Client undertakes to acknowledge
Green Hill’s design or drawings in the event that images of the Goods are utilised in advertising or marketing material by the Client.

11.7 The Client hereby authorises Green Hill to utilise images of the Goods designed or drawn by Green Hill in
advertising, marketing, or competition material by Green Hill.

12. ILLEGAL OR OFFENSIVE MATTER

12.1 Green Hill reserves the right to decline to print any content which in its opinion is or may be of an illegal,
offensive, insensitive or libellous nature or which might involve any infringement of any third party rights or which would otherwise involve any criminal or tortuous liability of any kind.
The Client agrees to indemnify Green Hill against all actions, claims, demands, costs and expenses of whatever nature which Green Hill may suffer, incur or sustain in connection with, or arising in any way whatsoever from the Goods.

13. DEFAULT AND CONSEQUENCES OF DEFAULT

13.1 Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at Green Hill’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.

13.2 In the event that the Client’s payment is dishonoured for any reason the Client shall be liable for any
dishonour fees incurred by Green Hill.

13.3 If the Client defaults in payment of any invoice when due, the Client shall indemnify Green Hill from and
against all costs and disbursements incurred by Green Hill in pursuing the debt including legal costs on a solicitor and own Client basis and Green Hill’s collection agency costs.

13.4 Without prejudice to any other remedies Green Hill may have, if at any time the Client is in breach of any obligation (including those relating to payment) Green Hill may suspend or terminate the supply of Goods to the Client and any of its other obligations under the Terms. Green Hill will not be liable to the Client for any loss or damage the Client suffers because Green Hill has exercised its rights under this clause.

13.5 If any account remains overdue after thirty (30) days then an amount of the greater of twenty dollars ($20.00) or ten percent (10%) of the amount overdue (up to a maximum of two hundred dollars ($200.00)) shall be levied for administration fees which sum shall become immediately due and payable.

13.6 Without prejudice to Green Hill’s other remedies at law, Green Hill shall be entitled to cancel all or any part of any order of the Client which remains unfulfilled and all amounts owing to Green Hill shall, whether or not due for payment, become immediately payable in the event that:
• any money payable to Green Hill becomes overdue, or in Green Hill’s opinion the Client will be unable to meet its payments as they fall due; or
• the Client becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
• a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Client or any asset of the Client.

14. SECURITY AND CHARGE

14.1 Despite anything to the contrary contained herein or any other rights which Green Hill may have howsoever:
• where the Client and/or the Guarantor (if any) is the owner of land, realty or any other asset capable of being charged, both the Client and/or the Guarantor agree to mortgage and/or charge all of their joint and/or several interest in the said land, realty or any other asset to Green Hill or Green Hill’s nominee to secure all amounts and other monetary obligations payable under these Terms. The Client and/or the Guarantor acknowledge and agree that Green Hill (or Green Hill’s nominee) shall be entitled to lodge where appropriate a caveat, which caveat shall be withdrawn once all payments and other monetary obligations payable hereunder have been met.
• should Green Hill elect to proceed in any manner in accordance with this clause and/or its sub-clauses, the Client and/or Guarantor shall indemnify Green Hill from and against all Green Hill’s costs and disbursements including legal costs on a solicitor and own Client basis.
• the Client and/or the Guarantor (if any) agree to irrevocably nominate constitute and appoint Green Hill or
Green Hill’s nominee as the Client’s and/ or Guarantor’s true and lawful attorney to perform all necessary acts to give effect to the provisions of this clause 14.1.

15. CANCELLATION

15.1 Green Hill may cancel any contract to which these Terms apply or cancel delivery of Goods at any time before the Goods are delivered by giving written notice to the Client. On giving such notice Green Hill shall repay to the Client any sums paid in respect of the Price. Green Hill shall not be liable for any loss or damage whatsoever arising from such cancellation.

15.2 In the event that the Client cancels delivery of Goods the Client shall be liable for any loss incurred by Green Hill (including, but not limited to, any loss of profits) up to the time of cancellation

15.3 Cancellation of orders for Goods made to the Client’s specifications or non-stocklist items will definitely not be accepted, once production has commenced.

16. PRIVACY ACT 1988

16.1 The Client and/or the Guarantor/s agree for Green Hill to obtain from a credit reporting agency a credit report containing personal credit information about the Client and Guarantor/s in relation to credit provided by Green Hill.

16.2 The Client and/or the Guarantor/s agree that Green Hill may exchange information about the Client and the Guarantor/s with those credit providers either named as trade referees by the Client or named in a consumer credit report issued by a credit reporting agency for the following purposes:
• to assess an application by Client; and/or
• to notify other credit providers of a default by the Client; and/or
• to exchange information with other credit providers as to the status of this credit account, where the Client is in default with other credit providers; and/or
• to assess the credit worthiness of Client and/or Guarantor/s.

16.3 The Client consents to Green Hill being given a consumer credit report to collect overdue payment on
commercial credit (Section 18K(1)(h) Privacy Act 1988).

16.4 The Client agrees that personal credit information provided may be used and retained by Green Hill for the following purposes and for other purposes as shall be agreed between the Client and Green Hill or required by law from time to time:
• provision of Goods; and/or
• marketing of Goods by Green Hill, its agents or distributors in relation to the Goods; and/or
• analysing, verifying and/or checking the Client’s credit, payment and/or status in relation to provision of Goods; and/or
• processing of any payment instructions, direct debit facilities and/or credit facilities requested by Client; and/or
• enabling the daily operation of Client’s account and/or the collection of amounts outstanding in the Client’s
account in relation to the Goods.

16.5 Green Hill may give information about the Client to a credit reporting agency for the following purposes:
• to obtain a consumer credit report about the Client; and/or
• allow the credit reporting agency to create or maintain a credit information file containing information about the Client.

17. GENERAL

17.1 If any provision of these Terms shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

17.2 These Terms and any contract to which they apply shall be governed by the laws of South Australia and are subject to the jurisdiction of the courts of South Australia.

17.3 Green Hill shall be under no liability whatsoever to the Client for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Client arising out of a breach by Green Hill of these Terms.

17.4 In the event of any breach of this contract by Green Hill the remedies of the Client shall be limited to damages which under no circumstances shall exceed the Price of the Goods.

17.5 The Client shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Client by Green Hill nor to withhold payment of any invoice because part of that invoice is in dispute.

17.6 Green Hill may license or sub-contract all or any part of its rights and obligations without the Client’s consent.

17.7 The Client agrees that Green Hill may review these Terms at any time. If, following any such review, there is to be any change to these Terms, then that change will take effect from the date on which Green Hill notifies the Client of such change.

17.8 Neither party shall be liable for any default due to any so called “act of god”, war, terrorism, strike, lock-out, industrial action, fire, flood, storm epidemic, pandemic or other event beyond the reasonable control of either party.

17.9 The failure by Green Hill to enforce any provision of these Terms shall not be treated as a waiver of that provision, nor shall it affect Green Hill’s right to subsequently enforce that provision.